Coronavirus (Covid-19) Update

Coronvirus (COVID-19) Update 25/03/20

TEMPORARY OPENING HOURS IN OPERATION MON-SAT 9AM-4PM SUNDAY 10AM-3PM. SORRY FOR ANY INCONVENIENCE THIS MAY CAUSE.

As a pet shop we fit in to the governments list of shops that can stay open. We will stay open as long as financially viable but with restrictions in place.

We are currently only allowing 3 customers in store at a time. Customers must follow rules on social distancing at all times, which means keeping at least 2 metres away from the nearest person (including staff members). We are asking customers if they can pay by card only.

We may restrict the sale quantity of some items in store if our stocks are low. We are currently having multiple deliveries a week however some lines are effected as far back as the origin of supplier i.e cat litter. We hope to have all products available by the end of the week (Friday 27th March) apart from some lines of cat litter which we currently can't get.

If you would like to stay in your car and not come in store you can do so by paying over the phone, a member of staff can then bring the shopping to your car.

STAYING SAFE - Staff and customer safety is our main priority and all our restrictions are there to help halt the spread of the virus and to keep supplying you as long as we can. All of our staff are following strict hygiene guidelines and wearing protective gloves where possible. We are also washing down all contact surfaces, freezer door handles and card machines regularly. 

RAW FOOD SUPPLY - we have large quantities of raw food available as normal and can easily supply without restrictions for now.

IF YOU CAN'T GET OUT I.E YOU ARE SELF ISOLATING PLEASE NOTE YOU CAN PHONES US FOR A DELIVERY - WE DON'T WANT YOU TO BE SHORT OF ANYTHING YOU NORMALLY BUY FROM US! GIVE US A CALL TO SEE HOW WE CAN HELP

Thank you to everyone who is shopping with us and supporting us in this unusual time. Please everyone be safe! We look forward to welcoming everyone and your pets when this has all passed.

Darren


NOW STOCKING 'NUTIRMENT' RAW FOOD FOR DOGS AND CATS - FIND IT IN THE FREEZER

PLEASE NOTE WE DO NOT SELL ONLINE - IF YOU WOULD LIKE A PRODUCT SENT VIA THE POST PLEASE CONTACT US BY PHONE AND WE CAN ARRANGE DELIVERY

CARE - We care about the products we stock, we look to sell the best foods, treats and accessories. We focus on quality nutrition for all pets and pride ourselves on our pet care advice. Our customers can rely on us to answer questions on their pets health so that they can be healthy and live longer happier lives, because of this you will find great products in store for your pets overall wellbeing. 

NATURAL -  Pets are now starting to see the benefit from a more natural approach to pet care. We stock natural pet foods and natural pet treats to help nourish your pet naturally from within. We also have a huge range of natural homeopathic and herbal remedies that can help with most of the common issues people see the vet for. Our natural shampoo and skin care range offers products that work in unison with your pets body, not against it and the benefits are huge.

We also stock raw food for dogs and cats as well as bones, minces and supplements.

SERVICE - We pride ourselves on our service and advice. Customers can bring their pets in store to try coats, harnesses, collars, anti pulling devices, crates, carriers, beds (no muddy paws though), operations collars, dog boots and much much more. We will carry your bags of food or heavy items to your car and can assist in trying car carriers and crates in cars.

MIMSAFE VARIOCAGE CRASH TESTED CRATES FOR DOGS 

We are official stockists and fitters of the mimsafe Variocage for information visit our dedicated page here for a rough guide of sizing for your dog visit the mimsafe model selector - please note that it is always advisable to check for sizing with us here in store as the model selector does not explain what length the crates are to made up to.


Browse our Pet categories for brief information on what we provide or call us on 0121 550 9095, or email us at hello@thebigpetstore.co.uk for more information on stock, advice or offers.

Based near Birmingham, Halesowen, Dudley, Wolverhampton West Midlands, we stock pet food and supplies including Berrimans, Acana, Canagan, Lily's kitchen, Forthglade, raw dog food, cotswold raw, Vince the vet, natural pet products , dog beds, non-stop dogwear, James Wellbeloved, cat food, dog food, hay and straw, pet bedding, Homepathic remedies, crash tested crates, variocage and Bob's Choice

The Little Pet Company Ltd.

The Big Pet Store
Unit 3
Hereward Rise
Halesowen, 
West Midlands 
B62 8AN

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